On September 7, 2009

Should Hotels Provide Free Internet Access? Why not?

When I was staying in Squaw Valley, I noticed that my hotel’s amenities said that Internet access was something like $10 a day. “Damn,” I thought, “but I have a job to do.” As I hooked up the ethernet cable I admit to thinking about the several hotels I passed on that advertised their free Wi-Fi and felt a pang of regret. However, when I pulled up the access Web site I saw that the hotel had several tiers of service, including the $10 a day and a lower-bandwidth free service that wasn’t advertised. So, which did I take? The free one, of course. Why? Because I was already shelling out $1,200 for a room and the idea of paying more wasn’t appealing….

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