QUIZ: Coping with a Customer Argument
SCENARIO: You’re presenting your solution to a group of stakeholders. Unexpectedly, an argument about your offering breaks out between two factions within the prospect’s firm. The argument grows heated and there’s real tension in the room. Here’s a quick quiz: [poll id=”400″] Click here to get the correct answer » SCENARIO: You’re presenting your solution to a group of stakeholders. Unexpectedly, an argument about your offering breaks out between two factions within the prospect’s firm. The argument grows heated and there’s real tension in the room. Here’s a quick quiz: [poll id=”400″] WRONG: Use your unique perspective to resolve the conflict. You can be absolutely certain this isn’t the first time that these groups have duked it out — and…
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