On October 15, 2009
Online Ratings Sites Heavily Used By Consumers
A new survey commissioned by LexisNexis and Martindale-Hubbell found that online ratings web sites are being used quite heavily among small business owners and consumers, but concerns about the reliability and trustworthiness of current resources linger.
Over 90 percent of small business owners polled and 80 percent of consumers surveyed engage in some kind of activity on review and ratings Web sites.
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