On October 23, 2009
Citi Dumps Credit Card Customers at the Pump
Shannon Burdette tried to pay with her Shell Mastercard after filling up her gas tank this weekend but found the card rejected. Confused, she called the Citibank customer service line and was told the account was closed because of something that appeared on her credit report. The only negative thing on her report, it turned out, was “closed at credit grantor’s request” on the Shell MasterCard account.
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