On November 12, 2009
CVS Retail Operations Power Forward
People are getting older, they’re getting the flu, they’re worried about money, and that all spelled better results for CVS in the third quarter. One of the ironies of being in the drug store business is that providing the kind of services shoppers require means making money from their problems. Sometimes it’s just a matter of not having time to get to the supermarket, but, often, the problem is more serious. And folks have problems these days. CVS (CVS) has a few, too, as its Caremark subsidiary, which works with insurers as a pharmacy benefits manager, hasn’t been doing well. Yet the general merchandise side has been stronger even if much of retailing — led by Walmart (WMT) and Kroger…
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