5 Quick Tips for Boosting Your Small Business’s Holiday Retail Sales

On November 26, 2010

What is Your WISMO Rate And How Do You Reduce It?

Today being Black Friday and the unofficial kickoff of the holiday shopping season, expect to sell a lot of gadgets and gizmos – and receive a lot of WISMOs.

WISMO stands for “Where Is My Order?” calls to customer service.…


On November 26, 2010

Should You Encourage Your Employees to Use Social Media?

As a small business owner, you are responsible for how your employees spend their time at work. After all, you have to pay them, whether they’re doing something to help your business or just twiddling their thumbs. That means that…


On November 25, 2010

Understand Yourself by Understanding Autism

I was in Melbourne last week presenting an executive tutorial to 80 members of AMCHAM running an executive tutorial on The Most Useful Sales Technique I Have Ever Used.When a magazine produced...
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On November 25, 2010

Online Sales Jump Is Not All Imports | BTalk

Podcast: Adrian Christie from PayPal says local online retailers are still growing, despite a jump in imports given the strength of the Aussie dollar. He says local online retailers need to be...
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