On July 26, 2010
In the Call Center, What Gets Measured Gets Done
Its 9:00 a.m. on Monday morning, and Fred from the ABC call center is logging onto the company's metrics portal to find out his first call resolution and average handle time. He also has access to a…
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On July 26, 2010
Add Dropbox to the Send To Menu
Follow along as we show you how to add Dropbox to the Send To menu, so you can copy files online with the Windows context menu.
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On July 26, 2010
Should You Really Enter The “Make Money Online” Niche?
First of all, by “make money online” I mean all the Internet marketing niches, including blogging, social media, SEO, affiliate marketing and so on.
The…
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On July 26, 2010
Remote Monitoring Software: Godsend or Work of the Devil?
Remote monitoring software can help you run your business, but can also be used to micromanage employees. Should you use it? When is it appropriate? Here are some questions to ask yourself.
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On July 26, 2010
Young Entrepreneurs Love Co-Creation; So Should You
Mass customization is all the rage these days and an increasing number of young entrepreneurs are at the forefront of the trend. Here are few who you should know about:
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On July 26, 2010
Seven Leadership Traits That The Gurus Don’t Tell You
Business leadership isn't all sweetness and light. Some of the less-often mentioned conditions of being the boss are arduous and uncomfortable.
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On July 26, 2010
Cell Phone Radiation Not Harmful (Says CTIA)
The CTIA -- the Cellular Telephone Industries Association, a mobile phone trade association -- has weighed in with a lawsuit against the city of San Francisco.
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On July 26, 2010
Chris Guillebeau Interview: Art of Non-Conformity
Recently the Netsetter had the opportunity to speak with Chris Guillebeau of Art of Non-Conformity and Unconventional Guides. Check below the jump for both audio and text versions of Thursday Bram interviewing Chris about himself, his…
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On July 26, 2010
Optimization Testing 101: Part 3 – Choosing Between A/B or Multivariate Test Design
If you’ve been trekking along with us in our Site Testing 101 series, you’re already familiar with the difference between A/B and multivariate testing (opens in new window if you haven’t read the article and would like to…
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