On February 25, 2010

5 Little-Known Tricks for Formatting Tables in Word

There are a number of easy things you can do to make tables in Microsoft Word look awesome. Watch this short video to see how.

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On February 25, 2010

Social CRM: Walk Before You Run

Had a meteor hit the Dulles Westin outside of Washington, D.C., two weeks ago, it would have set social CRM back 10 years. That meteor, in addition to melting a lot of snow, would have vaporized in

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On February 25, 2010

Scribd Spreads the Words From PCs to Mobile Devices

Document-sharing site Scribd.com launched a new feature Wednesday allowing users to easily transfer many of the site's 10 million books, magazines and documents to mobile devices, including Amazon's Kindle, the Nook e-reader and the Apple iPhone. The

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On February 25, 2010

Crafting A Want Ad that Will Get Answered

Whether you’re looking for a freelancer or a full-time employee, getting a want ad just right can be tough. You need to make sure that you get enough responses that you can find the best person for the job, but…

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On February 25, 2010

How to Use Content Management Systems to Maximize Your Search Results

Reading the title and coming this far mean the term “content management system” or CMS doesn’t make you want to run. Good, because there is some great stuff I will share with you. You probably remember the days of the…

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On February 25, 2010

Four Myths About Suing Google

When you're a $169 billion company, fatuous lawsuits come with the territory. But the latest round of suits are proof of the ever-growing complexity of what, exactly, it is that Google does. For a company that has relied heavily on

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On February 25, 2010

Key to Embedding Great Service is Three Simple Words

Whatever form your service vision takes, here are two simple, yet powerful techniques that you can use, that will ensure it is fully understood, engaged and delivered on the ground.

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On February 24, 2010

Say it Like it Is

Want to know five really effective ways to communicate with your employees? That’s the focus of this month’s newsletter. Check it out here. And if you have a great communication idea or suggestion that works…