On July 28, 2011

Startup Strives to Make Customer Service a More ‘Zen’ Experience

How three immigrant entrepreneurs found U.S. success in launching Zendesk.No tags for this post.

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On July 27, 2011

Maintaining a Business Strategy

The chief executive of Plexi-Craft, which manufactures custom acrylic furniture, discusses important leadership traits like optimism, organization, and focus.

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On July 27, 2011

Freelance Web Development: 9 Tips for Better Project Management

The Web Development Series is supported by Rackspace, the better way to do hosting. Learn more about Rackspace’s hosting solutions here.

Taking on…

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On July 27, 2011

HOW TO: Utilize Social Data More Effectively

Nate Elliott is Vice President and Principal Analyst at Forrester Research, where he helps interactive marketers around the world develop the strategies and tactics that make them successful,…

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On July 27, 2011

6 Signs You’ve Lost Faith in Yourself — and How to Get It Back

Sometimes things have been bad for so long you no longer even notice you're struggling. If any of the following behaviors strikes a chord, it's time to take action before things get worse.

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On July 27, 2011

World of the News

I’ve been fascinated watching the phone-hacking scandal surrounding NewsCorp and the Murdoch family. It’s not because I have strong views about Murdoch himself (though I do), but because I absolutely love newspapers and I’m fascinated by the news business. The…

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On July 27, 2011

FDA Finds Falsification of Drug Trial Results Affecting Dozens of Companies

The FDA has found "widespread falsification" and "manipulation of equilibration samples" at Cetero research from 2005 to 2010. The fallout could affect dozens of drugs and companies.