On July 14, 2011
How to Leave the Office at 5PM (Really)
Even if you've got a heavy workload, you can still have a meaningful personal life. Here's how.
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On July 14, 2011
Facing Down Discouraging Moments
There are times I can see all the moving pieces I’ve been amassing over the past several months settling into place. And I can see FamiliesGo! coming together as a business.
Then there are moments that I’m overwhelmed by the…
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On July 14, 2011
How to Become Ubiquitous
This post is part of the HBR Insight Center Marketing That Works.
It was 8 a.m. on a Tuesday, and I stumbled into my local coffee shop. Laptop in tow and shaking off jetlag, I steeled myself for…
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On July 14, 2011
An App for Smarter Email Management
A new tool promises to streamline your inbox and make it easier to stay on top of the truly important messages. And it might work, because it does a lot of it automatically.
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On July 14, 2011
It’s a Brand New Day for CenturyLink
Now that CenturyLink has completed its merger with Qwest, what is next for the company and for the marketplace? The media, investors, competitors and others are starting to ask me on a regular basis whether this will…
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On July 14, 2011
Seeing Yourself Through Others’ Eyes, Social CRM-Style
Whenever I talk about CRM to people who aren't CRM experts, I find the discussion devolving into an examination of the real common denominator in all of this: the human aspects of doing business. The "R" of…
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On July 14, 2011
Netflix’s Rate Hike Gives iTunes a New Glow
I can't imagine that many Netflix fans were pleased to open an email announcement from the company recently stating it's splitting its streaming and DVDs-by-mail plan into two plans, effectively jacking up the rates. In my case,…
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On July 14, 2011
Protecting Credit Card Information
Large companies have lost large amounts of money lately due to hacker activity. Sony suffered a hiccup when somebody infiltrated their PlayStation 3 database and got hold of their users’ credit card numbers. Sony repaired the error and gave customers
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On July 14, 2011
Wall Street Ouija: “Psycholinguistic” Analysis of J&J Leads to Short-Sell Rating
A "psycholinguistic" computer analysis of J&J's public statements has led a New York company to believe the pharmaco is concealing "structural problems."
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On July 14, 2011
Oh, the Gimmicks They’ll Offer to Pack Auto Buyers Into Showrooms
Clever incentives, from free gas to a year's worth of insurance, bring the customers in. Companies keep doing it because its good publicity and doesn't cost them much in the end.
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