Want to Improve Your Work? Think Like a Designer

On June 29, 2011

Barnes & Noble’s Smart Strategy

Faced with an eroding core business, most companies seem to do...nothing. In the media and entertainment industry, look at Blockbuster's lackluster embrace of mail delivery and video streaming, newspapers' mainly tepid moves into digital publishing, and television networks' doubling-down on…


On June 29, 2011

1plusV Lobs Another Antitrust Grenade at Google

French search company 1plusV has stepped up its battle with Google over how its algorithms rank sites, filing suit against the search engine giant in the French Commercial Court. It is seeking $423 million in damages from


On June 29, 2011

The Enterprise 2.0 Global Delivery Model Transformation, Part 2

Processes are the lifeblood of the global delivery model and the links that strongly hold together various entities to make the GDM work. Enterprise-level IT implementations owe their success largely to efficient, standardized processes, which are in