Conspiracy Alert! GM Has Rediscovered the Lowly Bus

On June 13, 2011

Banks Approving More Business Loans, Survey Indicates

Banks rarely make public how many loan applications they deny. A new survey by researchers at Pepperdine University suggests that lenders are approving slightly more business loans than they did in the last year. The majority of loan requests are…


On June 13, 2011

Why American Management Rules the World

After a decade of painstaking research, we have concluded that American firms are on average the best managed in the world. This is not what we — a group of European researchers — expected to find. But while Americans are…


On June 13, 2011

Four Simple Low Resolution Innovation Tests

"Our new service tested off the charts — more than 5% of customers we surveyed said they would buy it," one reader at a not-for-profit organization emailed me. "We launched it. The results were disappointing."

Remember, customers lie. Not maliciously,…