On February 2, 2011
The Biggest Danger to Your Sales Process
Market trends, the economy, stricter regulations -- they're all coming together to produce one of the trickiest buyers you'll encounter.
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On February 2, 2011
Is the Internet Destroying Our Standard of Living?
It's a fact: Family income is on the decline. And one economist makes the argument that the dizzying pace of high tech innovation is a culprit.
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On February 2, 2011
Customer Service is not Supposed to Work Like This
Research shows that customer service people tend to favor people most like themselves--and sometimes, to punish those who are richer.
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On February 2, 2011
Revving Up Revenue
The long recession and the rise of social CRM were not simply coincidental. I believe they happened together. That's not to say that social CRM happened for some cosmic reason; I neither subscribe to the belief that…
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On February 2, 2011
Apple vs. Android: One Sleek Platform or Viva Variety?
Android has dominated the tech news this past week, but Apple investors don't seem to feel threatened. The operating system from Google dominated the world's smartphone market in the final quarter of 2010; Google unveiled more details…
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On February 2, 2011
The Top 3 Tech Trends Shaping 2011
Three overarching, interrelated trends -- cloud consumption, virtualization and mobility -- present themselves as key industry themes for 2011. All have been increasing in importance over several years, and this year, all will reach a tipping point…
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On February 2, 2011
How to Guarantee You Won’t Make A Bad Hire
So many managers get impressed by the wrong things during the interviewing process. The key: Look for just two factors before hiring. Everything else is irrelevant.
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On February 2, 2011
8 Unanswered Questions About Facebook’s Finances
If Facebook made a profit of $400 million last year then why did it need to take $1.5 billion in financing from Goldman Sachs just two weeks later?
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On February 2, 2011
5 Great Books for Remote Teams
Here are 5 suggestions for books that can help you get a grip on leading your remote team. The problem is that once you've read them you have to act.
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