On November 2, 2010

What Does Creativity Have to Do With Business?

What does creativity have to do with business? Business is about dollars and deadlines and suits, while creativity is about nerds and long hair and artsy-fartsy. Or is it?

As the digital technology revolution matures, it is

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On November 2, 2010

Seize the Persuasive Moment after “Thank You”

You are more likely to invite a neighbor to the party you're hosting this weekend if they have previously invited you to one of theirs. You can be persuaded to leave the waiter a bigger tip if he places a…

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On November 2, 2010

Oracle’s War on Open Source Is the Tip of the Management Problem

Oracle has declared war on open source, even though it spent a pretty penny to buy Sun Microsystems, which heavily invested in the concept. Some matches are made in hell.

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On November 2, 2010

Want to Dip a Toe in CRO Waters?… Just Shoot Yourself in the Foot.

If I’ve heard it once, I’ve heard it a thousand times: “We’d like to start with something small and see how it goes before making a bigger commitment.” While this might seem like a logical approach, it’s actually setting yourself

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On November 2, 2010

The Two Critical Elements of the Perfect Media Pitch

How to make sure your pitch emails get opened -- and read.

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On November 2, 2010

Election Day Has Fun on Social Networks

Trying to find a palatable candidate on Election Day can be a pain, and voting is a serious business. So why not try to take a lighter view at the expense of a few social networks?

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On November 2, 2010

Fueling Positive Emotions in a World Gone Mad

If there is anything this nasty, fear-driven, dispiriting political season has demonstrated, it's that no politician — Democrat, Republican, or otherwise — has any compelling solutions to what ails us. Even as partisan a figure as Jeb Bush is suggesting…

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On November 2, 2010

Press “3″ if Automation Is Making You Crazy

Please excuse me if I seem underwhelmed by the latest innovation in customer service.

Yesterday's Wall Street Journal reported that more and more companies have begun to worry that their automated call centers have left their customers frustrated, dissatisfied,…

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On November 2, 2010

Intel’s New Buddy System for Open Data Centers

Last week's announcements centering on Intel's "Cloud 2015" vision represent one of the more intriguing cloud computing efforts to date. How so? First, out of the gate Cloud 2015 is resolutely client-facing. The related Open Data Center

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On November 2, 2010

Detect Faked Data at Your Next Presentation Using Simple Science

There's a simple mathematical principle called Benford's Law that says numbers don't occur randomly in nature, and that makes it somewhat easier to know if you're looking at faked data.

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