Category: Latest News

On September 27, 2010

You Decide: Business Rules vs. Case by Case

It seems to me that carefully defined rules clash with judgment calls and case-by-case common sense. You grow a business team based on one or the other, but not both.

Take the example of customer returns: <img style="margin:…


On September 27, 2010

Making the Case for Smartphone Protection

Chances are you've equipped your employees with smartphones -- arguably the most important tech tool for on-the-go workers these days -- but what are you doing to protect the investment?

Not only could you break the smartphone from accidental drops, but…


On September 27, 2010

Federal Regulations Costly for Small Businesses

The cost for small businesses to comply with federal regulations is higher than that of large ones, says a new report from the U.S. Small Business Administration.

Businesses with 20 employees or fewer pay 36 percent more than their larger counterparts…


On September 27, 2010

Beat Procrastination with Action Day

Do you have projects that just don’t get done?

Are there certain tasks or projects that intimidate you?

Is there sometimes mystery behind the why? Do you ask, “Why don’t I just do it?”

Nike’s “Just Do It” slogan has become one of…


On September 27, 2010

The Paradigm of Cross-Channel Marketing, Part 2

Moving from a multiple marketing channel strategy to implementing a cross-channel marketing strategy can be accomplished following a three-pronged approach involving process, technology and people. The shift from multiple channel marketing to cross-channel marketing cannot be haphazard.


On September 27, 2010

The Do-Re-Mi of PCI Compliance

Several years ago, I discovered Nirvana: the ability to point and click on a website and have pretty much anything I wanted shipped right to my door, sometimes at a cheaper price than at any store in