Category: Latest News

On September 1, 2010

Should Executives Trust Their Intuition? Should You?

Intuition is now recognized as a powerful factor in human decision-making. What role does it play in leadership, innovation, business success ... and failure? And is it safe to trust your gut...
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On September 1, 2010

When Cold Calling, Don’t Try to “Win”

Cold calling is ineffective if you're always thinking about the results. Instead, think about whether (or not) you can actually help the prospect.
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On September 1, 2010

Meeting the Application Virtualization Challenge

Delivering and managing IT continues to be complex. Application demand continues to grow, while the maintenance and support of old applications, as well as the processes involved with new applications, lead to a frustrating user experience and


On September 1, 2010

VRM’s Missing Ingredient

I spent an interesting day at Harvard Law School last week at the invitation of Doc Searls for a conference on the intersection of CRM and VRM, or vendor relationship management. Doc's involved with the Berkman Center


On September 1, 2010

Typing in All Caps Can Get You Fired

Engage in a shouting match with a co-worker in the middle of your office and you're going to get fired. But what if you shout in e-mail? Can someone be dismissed just for typing in all caps?


On September 1, 2010

What Tech Does a Remote Team Really Need?

Every day we hear about new "must have" team technology. But what are the basics that a remote or virtual team should have to operate efficiently?
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