Category: Latest News

On August 19, 2010

Building a Business: 4 Milestones Worth Celebrating

How do you know when you're on the right path to building a valuable company? Here are four key moments that may not be big and obvious triumphs, but they make all the difference.
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On August 19, 2010

Beware Pundits Bearing Eulogies for Tech

Chris Anderson's prediction of the imminent demise of the web prompted a furor online, but perhaps the larger lesson of the flap is to take pundits' pessimism with a grain of salt.
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On August 19, 2010

Open Source, CRM and the Realities of Business

A funny thing happened to open source CRM over the last few years: It stopped being all about open source and started being about delivering CRM -- at least, for some vendors. That shift makes sense. Customers


On August 19, 2010

Healthcare’s Great Wireless Transformation

About 15 years ago, I had an office next door to Barry Green. At the time, our businesses had nothing in common. I was a wireless analyst and he was in healthcare. I recently got a call


On August 19, 2010

Org Chart Innovation


The first time I heard a receptionist called Director of First Impressions, I found it charming. The 40th time I found it cloying. I'm also not fond of Chief Happiness Officer (for HR managers), variations…