Category: Latest News

On May 17, 2010

ADD Pride: Is Focus Overrated?

The authors of a new book celebrate those who let their attention wander and suggest another path to success apart from careful planning and laser-like focus. In the wild world of the 21st century, does serendipity trump scheming and scheduling?<div

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On May 17, 2010

YouTube Reaches Two Billion Hits a Day

Video-sharing website YouTube celebrates its fifth birthday today with the news that it receives more than two billion hits daily.

That&rsquo;s almost double the number of people who tune into ABC, NBC, and CBS combined, says YouTube&rsquo;s owner Google. It&rsquo;s also…


On May 17, 2010

10 Customer Feedback Questions You Need to Ask Yourself

Lots of organisations invest a lot of time, money and effort in getting customer feedback. I also think that lots of organisations waste lots of time, money and effort in getting customer feedback. Why? They ask the wrong questions, they

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On May 17, 2010

My Boss is a Rageaholic

Your boss is a ragaholic who is destroying morale and offending customers. Do you say anything, or just keep your head down and try to get through it?
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