On February 14, 2010
Web Data Services in the Real World
Today, we examine a fascinating use-case for Web data services with Deutsche Borse Group in Frankfurt, Germany. An innovative information service recently created there highlights how real-time content and data assembled from various online sources scattered across…
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On February 13, 2010
How to guarantee your customers come back
Sometimes you can keep customers coming back by sending them away.
After the holidays, one of our readers sent me a customer service story that explains why he will continue to be a loyal Best Buy customer. He and his
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On February 13, 2010
How to guarantee your customers come back
Sometimes you can keep customers coming back by sending them away.
After the holidays, one of our readers sent me a customer service story that explains why he will continue to be a loyal Best Buy customer. He and his
…
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On February 13, 2010
What category does web hosting go under?
Web hosting, content management system, domain names... where do these get categorized?
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On February 13, 2010
Google’s Principles-vs.-Profit Juggling Act
Shedding China's shackles on free speech is proving to be easier said than done for Google. The Internet search leader is still censoring its results in China a month after Google's leaders took a public stand against…
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On February 12, 2010
TED 2010 Day Three: A New Kind of Middle School and Bill Gates on Energy Miracles
Let me begin by responding to one of the last blog post comments: what is the TED conference anyhow? Apologies for the presumption. TED stands for technology, entertainment, and design and was founded 25 years ago by Richard Saul Wurman…
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On February 12, 2010
Movies Are Littered With Junk Food Placements; Cue Outrage In 4, 3, 2, 1…
Sixty-nine percent of movies feature food brands and "most of the brand placements are for energy-dense, nutrient-poor foods or product lines," according to a new study in Pediatrics. Food advertisers -- and their lawyers -- know where this is going.<div
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On February 12, 2010
Protecting Companies From Bids Shelters Poor Management
Roger Carr's attempt to change the rules over voting for a takeover conveniently ignores the fact he made his own career growing businesses through acquisition.
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On February 12, 2010
At the Heart of What’s Ailing Toyota
All you Toyota lovers, put down the Kool-Aid and listen up. The heart of Toyota's problem isn't crisis management, safety, quality, communications, or PR. It's not even accelerator pedals and software. Toyota's underlying problem is a management crisis that's been
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On February 12, 2010
Friday Links
? Seth Godin and Steven Pressfield in the same room? Yep, and Portfolio’s Courtney Young was there taking notes. My favorite line comes from Seth: “The only thing all successful people have in common is that they’re successful, so…
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