Category: Latest News

On June 9, 2011

The Future of Vending Machines ” In Pictures!

Meet the next generation of vending devices, which feature biometric payment, iPod-like touch screens, digital downloads, solar panels, and vastly improved efficiency -- not to mention exciting new business opportunities.
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On June 9, 2011

What the Heck Are We Doing on Twitter?

One of the main reasons we updated our book Groundswell in a new paperback edition was to provide some advice on corporate uses of Twitter. Two things we said in the original Groundswell (2008) were (1) pick a corporate objective…


On June 9, 2011

What the Heck Are We Doing on Twitter?

One of the main reasons we updated our book Groundswell in a new paperback edition was to provide some advice on corporate uses of Twitter. Two things we said in the original Groundswell (2008) were (1) pick a corporate objective…


On June 9, 2011

Broadcasting: The Wrong Metaphor for Social CRM

I have a friend who's a musician, author and former radio personality, and he likes Facebook. A lot. My newsfeed is clogged with his posts -- news from his life, comments about music and movies, photos of