On April 22, 2011
eGain Amps Up Search Functionality for Agents and Customers
eGain recently introduced a multidimensional search function to its knowledge agent and its self-service product lines. In essence, it is two sides of the same coin in that it provides the same functionality to both the agent…
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On April 22, 2011
Did Dov Charney Just Lose Control of American Apparel?
CEO Dov Charney may no longer own a majority of the company's stock. And that means angry investors or his own directors finally have the power to fire him.
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On April 22, 2011
Why you should take your dog to work
Is bringing your dog to the office--every day--a policy that can work in your company?
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On April 22, 2011
Auto PR Crisis Watch: Japan Doesn’t Want To Be Exporting Radioactive Cars
Japan is checking exported cars for that special glow after the quake and nuclear plant disaster. Only problem is that the automakers seem to be doing the testing themselves.
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On April 22, 2011
Video Conferencing Ain’t Penicillin–It Won’t Cure Everything
Lots of folks believevideo conferencing is the answer to remote communication woes.Not so fast! research shows it's no replacement for good facilitation skills and leadership.
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On April 22, 2011
What If I’m a Slow Learner?
Everyone claims to be a fast learner. But, what if you're not? What if you're keenly aware that you are below average in your ability to learn new things? Here are some helps.
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On April 22, 2011
6 Ways to Sell More Online
By Rieva Lesonsky
Is your company selling products or services online? Good for you. Too many small businesses still aren’t taking advantage of ecommerce opportunities. But are you selling as much as you possibly could be? Probably not. Try these…
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On April 22, 2011
Organize Your Team with Web-Based Collaboration and Project Management
Keeping your team connected is tricky. We're always on the lookout for effective and inexpensive collaboration tools, and this week we have one that is both.
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On April 22, 2011
How Are Recent Grads Doing? Badly, Says a New Survey
A new survey of recent grads makes for grim reading, finding they are underemployed and underprepared for the job market.
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