On February 11, 2011
Five Creative Ways to Show Customer Appreciation
For most businesses, it’s not enough to make a sale or sign a customer – you want happy customers, repeat customers who will gladly return for more. Whether you’re selling a product or a service, keeping your customers satisfied is
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On February 11, 2011
Toyota’s Recall Crisis: What Have We Learned?
In August, 2009, the improper installation of an all-weather floor mat from an SUV into a loaner Lexus sedan by a dealer led to the vehicle's accelerator getting stuck, causing a tragic, fatal accident and launching the most…
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On February 11, 2011
Lyris Spruces Up Its In-House App
Lyris has upgraded its on-premises version of its email marketing application, ListManager 11. This product is the counterpart to its cloud-based version -- a more robust application that includes such features as specific database support. There are…
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On February 11, 2011
Pushing the Cloud From Madison Avenue to Main Street
When the concept of "cloud computing" first began to gain attention within the technology industry, I have to admit that I was convinced that it was one of the worst terms ever created. What's harder to get…
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On February 11, 2011
Inside Frito-Lay’s All-Natural, Kinda Healthy Junk-Food Adventure
Frito-Lay's leading-edge efforts to remake its snacks with only natural ingredients raises a puzzling philosophical question -- can there be healthy processed food?
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On February 11, 2011
Heathrow-Virgin Spat: Virgin Caves, but Wins the PR Battle
Virgin Atlantic has backed off its threat to withhold landing fees at Heathrow once it was told it might lose an airplane or two in the process. It still has won a PR victory.
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On February 11, 2011
Why Did Arianna Huffington Sell HuffPo? Payoff and Paywalls, Baby!
A few days after the AOL-Huffington Post announcement, reaction from HuffPo's readers and writers set it. But Huffington was doing what was necessary: Take the money and run.
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On February 11, 2011
Can I Say No to Health Insurance and Get a Raise Instead?
By not taking the company sponsored health plan, you're saving them a bundle. Is it okay to ask for a bigger salary in exchange?
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On February 11, 2011
Will English-Only Remote Teams Work Best? Are You Sure?
Yes, teams need a common language to function, but is insisting on "English Only" on the team creating as many problems as it solves? The answer isn't as simple as you think.
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On February 11, 2011
The e200 Emerging Leaders Program Could Help Your Business Grow
By Rieva Lesonsky
Could your business benefit from a specialized training course to help you achieve small business success? Are you in an underserved market (lower-income, urban, Native American reservation or other area hard hit by unemployment)? If so, the…
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