Admitting Uncertainty, Vulnerability Can be Key to Intercultural Business Communications
Professor J.D. Schramm of the Stanford GSB specializes in helping future executives upgrade their speaking, writing and other communications ability. One important facet of Stanford’s program is fostering an awareness of the challenges of communicating in the international business environment. To read the first installment about the importance of business communications, please click here. BNET: What are the main tenets of effective cross-cultural communication? Schramm: At the heart of it, it’s necessary that an individual first have an understanding of his or her own cultural biases. It requires a very intensive self-analysis. In what ways do I see the world or operate in the world that could be off-putting to the other side? Then, you need to have an…
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