On December 1, 2010
Beyond Viral: How Successful Marketers Are Embracing the Social Web
Matthew Latkiewicz works at Zendesk.com, customer support software. He writes for and edits Zengage, Zendesk’s blog about customer engagement. He also writes about wine for McSweeney’s and imagines stuff at his own website, youwillnotbelieve.us.
Just as early television…
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