On September 15, 2009

Decoding Leadership

The world doesn’t need another leadership theory. On Amazon, there are 480,881 books today that have to do with leaders as the topic. If you ask 30 leadership development experts to define leadership, you get 31 different answers. No wonder we’re confused.

This is a problem when trying to develop effective leaders- everyone has a different opinion and there’s no right answer. Progress can only be made when there’s agreement about what we’re trying to develop leaders to do.

I was in a meeting recently with a group of senior executives from the same company and started with the question: “What are qualities of effective leaders?” Here’s a partial list of their responses:

• Authentic
• Transparent
• Emotional intelligence
• Interpersonal effectiveness
• Servant-leader
• Humility
• Leaders not managers
• Know contingency theory by mapping response to situation
• Live the 7 Habits
• Build a vision
• Ensure customer centricity

And so on.

In other words, they had no clue. They could make a list but they did not have a point of view.

Dave Ulrich and I (along with our colleague Kate Sweetman) determined to synthesize this morass of ideas. We turned to recognized experts in the field who had already spent years sifting through the evidence and asked two simple but elusive questions:

1. What percentage of effective leadership traits are basically the same?
2. If there are common rules that all leaders must master, what are they?

Our respondents agreed that 60-70% of leadership is common for any effective leaders – from a bootstrapping entrepreneur to a leader at a large organization. By synthesizing their work we identified five rules to decode leadership:

Rule 1: Shape the future. This rule is embodied in the strategist dimension of the leader. Strategists answer the question “where are we going?” and make sure that those around them understand the direction as well.

Rule 2: Make things happen. Turn what you know into what you do. The Executor dimension of the leader focuses on the question “How will we make sure we get to where we are going?”

Rule 3: Engage today’s talent. Leaders who optimize talent today answer the question “Who goes with us on our business journey?” Talent managers know how to identify, build and engage talent to get results now.

Rule 4: Build the next generation. Leaders who develop the next generation answer the question, “who stays and sustains the organization for the next generation?” Talent Managers ensure shorter-term results through people while Next Generation Developers ensure that the organization has the longer-term competencies required for future strategic success.

Rule 5: Invest in yourself. At the heart of this Leadership Code – literally and figuratively – is Personal Proficiency. Effective leaders cannot be reduced to what they know and do. Who they are as human beings has everything to do with how much they can accomplish with and through other people.

This “Leadership Code” allows leadership development people to stop circling the drain by reinventing competency models that are essentially the same. It provides a grounded point of view about the fundamentals. Future time, energy and attention can be applied to figuring out the other 30% about what makes our leaders unique and how to build a deeper bench of qualified leaders at every level.

Norm Smallwood is the cofounder of The RBL Group and coauthor of The Leadership Code


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