On November 23, 2010

The Right CEO Personality for Process Improvement

I recently argued that in industries such as distribution and logistics (Amazon, FedEx, UPS), process manufacturing (Exxon), insurance (Aetna), restaurants (McDonald’s), and retail banking (Bank of America, Citibank, Wells Fargo), continuous process improvement is essential. I also…


  • By admin  0 Comments 
  • 0 Comments