On June 9, 2010
DOT to Save Us From Peanuts: The Passenger Bill of Rights
The U.S. Department of Transportation revealed its proposed "passenger bill of rights" recently, which mandates penalty-free 24-hour cancellations for fliers, higher payouts for bumped flights and peanut-free flights. Strangely, the airlines have been quiet on this 82-page document, including the
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On June 9, 2010
Why Your Brain Hates Webmeetings — And What Leaders Should Do About It
We all know that webmeetings should be interactive, short,lively and effective. But more often than not they are flat, lifeless affairs that feel more like "Night of the Living Dead", The source of that zombie-like behavior may be in our
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On June 9, 2010
Why Your Brain Hates Webmeetings — And What Leaders Should Do About It
We all know that webmeetings should be interactive, short,lively and effective. But more often than not they are flat, lifeless affairs that feel more like "Night of the Living Dead", The source of that zombie-like behavior may be in our
…
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On June 9, 2010
Zappos’ Cautionary Tale: Even Geniuses Can Take Too Much VC
The skyrocketing rise of $1 billion online shoe-seller Zappos has been the stuff 21st Century entrepreneurs' dreams are made of. Its customer-service ethic is legendary. But in a new book, founder Tony Hsieh describes the fatal mistake that caused him
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On June 9, 2010
Zappos’ Cautionary Tale: Even Geniuses Can Take Too Much VC
The skyrocketing rise of $1 billion online shoe-seller Zappos has been the stuff 21st Century entrepreneurs' dreams are made of. Its customer-service ethic is legendary. But in a new book, founder Tony Hsieh describes the fatal mistake that caused him
…
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On June 9, 2010
Why Airlines Need to Focus on Winning the War of Words on Congestion
The Department of Transportation just released its latest air travel consumer report for April. It was a stellar month, but that had nothing to do with the just-implemented "passenger bill of rights." Instead, it highlights the need for airlines to
…
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On June 9, 2010
Why Airlines Need to Focus on Winning the War of Words on Congestion
The Department of Transportation just released its latest air travel consumer report for April. It was a stellar month, but that had nothing to do with the just-implemented "passenger bill of rights." Instead, it highlights the need for airlines to
…
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On June 9, 2010
Does Product Scarcity Help Sales — or Hurt Them?
When your product becomes scarce, your customers may long for it all the more. But that doesn't mean you've won their loyalty. In fact, says a Stanford study, you may ultimately alienate them.
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On June 9, 2010
Does Product Scarcity Help Sales — or Hurt Them?
When your product becomes scarce, your customers may long for it all the more. But that doesn't mean you've won their loyalty. In fact, says a Stanford study, you may ultimately alienate them.
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On June 9, 2010
Five Things Your Company Can Learn From Threadless
Threadless grew from a tiny online t-shirt design contest to a $20 million+ company in ten years. Co-founder Jake Nickell tells us how it did it and what he learned along the way.
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