On June 9, 2010

DOT to Save Us From Peanuts: The Passenger Bill of Rights

The U.S. Department of Transportation revealed its proposed "passenger bill of rights" recently, which mandates penalty-free 24-hour cancellations for fliers, higher payouts for bumped flights and peanut-free flights. Strangely, the airlines have been quiet on this 82-page document, including the


On June 9, 2010

Zappos’ Cautionary Tale: Even Geniuses Can Take Too Much VC

The skyrocketing rise of $1 billion online shoe-seller Zappos has been the stuff 21st Century entrepreneurs' dreams are made of. Its customer-service ethic is legendary. But in a new book, founder Tony Hsieh describes the fatal mistake that caused him


On June 9, 2010

Zappos’ Cautionary Tale: Even Geniuses Can Take Too Much VC

The skyrocketing rise of $1 billion online shoe-seller Zappos has been the stuff 21st Century entrepreneurs' dreams are made of. Its customer-service ethic is legendary. But in a new book, founder Tony Hsieh describes the fatal mistake that caused him


On June 9, 2010

Does Product Scarcity Help Sales — or Hurt Them?

When your product becomes scarce, your customers may long for it all the more. But that doesn't mean you've won their loyalty. In fact, says a Stanford study, you may ultimately alienate them.
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On June 9, 2010

Does Product Scarcity Help Sales — or Hurt Them?

When your product becomes scarce, your customers may long for it all the more. But that doesn't mean you've won their loyalty. In fact, says a Stanford study, you may ultimately alienate them.
No tags for this post.


On June 9, 2010

Five Things Your Company Can Learn From Threadless

Threadless grew from a tiny online t-shirt design contest to a $20 million+ company in ten years. Co-founder Jake Nickell tells us how it did it and what he learned along the way.
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