On June 1, 2010

The Career Cocktail Party Survival Guide

Being the life of a college kegger is an entirely different matter from wowing the room at a professional cocktail party, so business relationship guru Keith Ferrazzi offers inexperienced minglers eight tips on how to shine.
<a


On June 1, 2010

Congress raising taxes on small S-Corps!

If this law passes the Senate, will it change the way you do business? What will you do to encourage the Senate to consider the effects of penalizing the smallest businesses by taxing them at higher rates than their larger…


On June 1, 2010

Why Is Congress Raising Taxes on Small Businesses?

The House has just passed the ironically named “American Jobs and Closing Tax Loopholes Act of 2010," which will raise taxes on small service businesses, while renewing a bunch of tax breaks for various special interests. It extends payroll taxes…


On June 1, 2010

5 Essential Tips for Managing Teleworkers

How do you handle your telworking work force? If you manage them more or less the same as your in-office staff, you could be missing some real opportunities to optimize your management style. I've got a few tips for how


On June 1, 2010

Time Management: Easier Said Than Done

Time is the scarcest resource, and unless it is managed nothing else can be managed.

Peter Drucker is a genius, and for good reason.  That’s his quote above.  A friend of mine used to work her butt off four days…


On June 1, 2010

Astute Aims to Make Virtual Agents Seem More Real

It's the Holy Grail of contact centers -- creating a virtual agent that performs like that "real, live human being" that so many of us hope to reach when contacting a company. Unfortunately, the gap between automated