On May 13, 2010

Can Someone Else Tell Your Company’s Story?

The story of how I came to be a business owner is very personal: my own entrepreneurial drive grew out of working for the businesses owned by my parents, grandparents and other relatives. When I talk about my company, those…


On May 13, 2010

How Microblogging Can Connect Co-Workers

It's not surprising that companies are discovering the power of sharing documents, collaborating online, and keeping a rich web of easily searched and browsed information in the cloud. Here's a free collaboration tool you should check out.

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On May 13, 2010

How Microblogging Can Connect Co-Workers

It's not surprising that companies are discovering the power of sharing documents, collaborating online, and keeping a rich web of easily searched and browsed information in the cloud. Here's a free collaboration tool you should check out.

…


On May 13, 2010

Bridging the Gap Between Self-Service and Live-Service

The majority of today's contact centers employ well-designed, sophisticated self-service strategies, but even with a highly successful self-service application boasting a high call-completion rate, people will always need to talk to people. That is why there will

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On May 13, 2010

Bridging the Gap Between Self-Service and Live-Service

The majority of today's contact centers employ well-designed, sophisticated self-service strategies, but even with a highly successful self-service application boasting a high call-completion rate, people will always need to talk to people. That is why there will

…


On May 13, 2010

Scholars Get Serious About Leadership

Following decades of neglect, scholars have suddenly turned their attention to the topic of leadership. The results could change business forever.
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On May 13, 2010

Scholars Get Serious About Leadership

Following decades of neglect, scholars have suddenly turned their attention to the topic of leadership. The results could change business forever.
No tags for this post.


On May 13, 2010

Coalition Snapshot: Business Reactions

Vince Cable's appointment to business secretary Once described himself as "a friend of business, but a critical friend", he'll act as a tough chairman-like figure for UK business. Business groups are mostly positive about Vince Cable's new role -- although

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