On April 22, 2010

Holding Social Media Marketing’s Feet to the Fire

Accountability is essential for any company that wants to be successful. Without it, there is no way to know whether what you're doing is working or could be done better. In the competitive world of Internet retailing,


On April 22, 2010

How Customer Segmentation Can Unravel CRM

One of the great things about CRM is that it allows you to discover who your best customers are -- and not just who the best ones are on a regular basis, but who are best over


On April 22, 2010

And One Way NOT to Boost Brain Power

A study of 11,000 adults concludes that commercial brain training programs don't work, so save your cash and focus on free, natural ways to boost brain performance.
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On April 22, 2010

How Much is Customer Loyalty Worth?

Sainsbury CEO Justin King predicted a future of loyalty data haves and have-nots. Here are five ways of analysing and applying customer information cleverly to join the ranks of the 'haves'.
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On April 22, 2010

10 Ways to Mark Earth Day at Your Company


April 22, 2010 marks the 40th anniversary of Earth Day, an event designed to inspire awareness and appreciation for the environment. Many businesses may also wish to use the press coverage surrounding the day to…