On May 23, 2011

How I Survived a Lawsuit From Hell

When a lawsuit blamed Susan Chen's company for a customer's death, she nearly lost faith in her company and herself.
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On May 23, 2011

Getting Others to Embrace Risk

Why aren't companies hiring? Why aren't homes selling, despite bargain pricing? Why is growth and innovation in some industries so sluggish?

Americans have a well-earned reputation for risk-taking, but these days we are something of a timid lot. Our reluctance…


On May 23, 2011

Small Biz Resource Tip: Survey Analytics

Survey Analytics

A proper marketing plan should always include polling current and potential customers on what they’d like to see from your business. Whether it’s customer service improvements, new products or even better hours of operation, you need to hear…


On May 23, 2011

Inc. 5000 Applicant of the Week: VeeV


Twin brothers from Chicago mix up the nightlife scene with their Acai-infused drink, VeeV.

As we process applications for the 2011 Inc. 500 | 5000, we thought it would be worthwhile to…