On May 17, 2011

Inside HP’s Earnings: The Hardware Canary in the Coal Mine

HP earnings reveal a fundamental problem for hardware companies: commoditization and too tight a grip on outmoded, move-the-big-iron-at-all-costs strategies.

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On May 17, 2011

Fixing the Game

With the NFL owners and players union currently in court over the lockout, it might seem like an odd time to use the NFL as an example for how to run anything. But current labor disputes aside, the…

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On May 17, 2011

Google and Digitas Reflect On A Mobile Mother’s Day

Google is giving mobile advertisers access to new mobile marketing insights and usage research, as the result of a partnership with brand agency Digitas. The two companies are combining search and marketing data to "forecast trends, inform investment strategies,…

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On May 17, 2011

Why Terrific Leaders Can Behave So Badly

How did an IMF chief praised for his leadership could end up accused of sexual assault? Simple: narcissism.

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On May 17, 2011

How to Conduct Fast, Easy, and Anonymous Customer Surveys

One of Google Docs' best-kept secrets is its form builder, which can be used to create and send simple but effective surveys. Don't worry: recipients don't need to be Google Docs users.

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On May 17, 2011

Choosing the Right Name for a Follow-On Product

Naming a follow-on product can be as simple as adding a number to the name (Windows 7), or as complex as choosing an entirely new one (Windows Vista).

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On May 17, 2011

Design Lessons from the Consumer at the Bottom of the Pyramid

Close to a decade after the idea of the "Bottom of the Pyramid" (BOP) came into the business vocabulary (disclosure: my father, C.K. Prahalad, put it there), the struggle to understand its role as a market…