On May 11, 2011
How to Make a High-Stakes Decision
Even the most decisive manager can be thrown into despair when faced with a high-stakes matter. We make decisions every day without noticing, but a career-making (or breaking) challenge requires thought and deliberation. It's unlikely that a single approach will…
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On May 11, 2011
Three Traits Every CEO Needs
No matter how successful or seemingly secure any business appears, there are no longer periods of calm seas for leaders in any industry. A broad statistic reinforces this fact emphatically: More than half the companies that were industry leaders in…
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On May 11, 2011
Net Neutrality in a Nutshell
No doubt you've heard the term "Net neutrality." Proponents and opponents have much to say on this topic. However, many Internet users don't even know what it means, or how it will affect them. What is Net…
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On May 11, 2011
Apple Gains Strength as Google Rattles Its Cage
Apple seems to be getting stronger over time, despite competition from Google and, now, Amazon. Older Apple iOS products sold at a discount such as the iPhone 3GS and the first-generation iPad are reportedly selling better than…
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On May 11, 2011
Subscription Billing, Renewed
Yesterday Zuora, the billing and payment solution company for subscription businesses, did a smart thing, at least I think so. At NetSuite's user meeting, SuiteWorld, Zuora chief Tien Tzuo announced that his trademark product is now pre-integrated…
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On May 11, 2011
Two Roads: Why Ford Can’t Get Enough Debt, While GM Won’t Go Into Hock
It's the cost of doing business, right? The auto industry runs on debt -- except when it doesn't any more.
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On May 11, 2011
5 Customer Service Lessons from the Airlines
What, if anything, can the airline industry teach us about customer service? A lot, it turns out.
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On May 11, 2011
6 Ways to Regain Your Attention Span
With all the distractions at work, it's hard to maintain focus. Here are 6 tips for regaining some control at work. SQUIRREL!
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On May 11, 2011
Shhh, It’s a Secret: Being Socially Responsible Pays Off
Ryan Allis and Aaron Houghton wanted to build a company that was true to their values. As it turned out, that also had bottom-line consequences.
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