On May 6, 2011

Cloud Thunder: The Biggest Bang for the Buck, Part 2

Cloud deployment and delivery architecture offers many opportunities to reduce cost and improve service levels, sometimes too many for the beleaguered IT team. So how can your IT team identify what cloud components might be considered early


On May 6, 2011

The 6 Dirty Tricks Customers Play on Sales Reps

Most customers realize that sales reps are a valuable resource.à However, there's a subset of customers who see that resources as something to be exploited rather than respected.à This post...
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On May 6, 2011

Google Does a “Street View” for Inside Your Small Business

Google has officially launched a program it started testing last year, in which the company sends photographers around to small businesses to photograph the inside of stores, and post the photos on Google Place Pages. This should be a significant…


On May 6, 2011

Back to the Boneyard — Palm, Flip…and now RIM?

Things move quickly in technology, which is why technology companies are fascinating to strategists the way fruit flies are for biologists — you can see an entire life cycle in a very short span of time.

The latest story to…


On May 6, 2011

Why Republicans Just Did Elizabeth Warren a Big Favor

Senate Republicans are vowing to block any nominee to head the Consumer Financial Protection Bureau unless Congress weakens the new agency. The upshot? President Obama now has little choice but to...
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On May 6, 2011

Better Innovation Architecting

One tried-and-true innovation trick is to look for analogies. When you feel like you're working on an intractable problem, find someone who has already solved the problem, but in a different context. Apply their learning to your situation, and<a rel="nofollow"…