On April 25, 2011
How Fate — and $45M From BP — Gave One Fish Oil Producer a Banner Year
The biggest BP oil spill payment so far has gone to a company that makes products lots of folks use, but probably rarely think about.
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On April 25, 2011
Resilience for the Rest of Us
There are two ways to become more resilient: one by talking to yourself, the other by retraining your brain.
If you've suffered a major failure, take the sage advice given by psychologist Martin Seligman in the HBR article "<a rel="nofollow"…
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On April 25, 2011
Crazy Talk: If You Want to Slow the Economy, Cut Taxes
Rep. Paul Ryan is the latest in a long line of fiscal fantasists who argue that slashing taxes is the best way to boost a fragile economy. History suggests otherwise.
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On April 25, 2011
The Top Brands on Facebook: Justin Bieber Rules, but The Beatles Are 2nd to SpongeBob
Is Mr. Bean really more interesting than Shakira? On Facebook, the answer is yes. Here's why.
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On April 25, 2011
Guess What? No One Knows How Big the E-Book Business Is [Update]
When you look at all the available data on the ebook market, it becomes clear that it might be much smaller, or much bigger, than many assume.
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On April 25, 2011
Guess What? No One Knows How Big the E-Book Business Is
When you look at all the available data on the ebook market, it becomes clear that it might be much smaller, or much bigger, than many assume.
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On April 25, 2011
Email and Text Alerts from Airlines: Usually Misleading, Often Wrong
Just because the airlines can deliver information to your phone fast doesn't mean the info is reliable. How to get real-time info that is accurate.
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On April 25, 2011
Memorable Events Are the Most Valuable Experiences
This post is part of Creating a Customer-Centered Organization.
When most people use the term customer experience, they mean things like being easy to work with, convenient, hassle-free, taking little of the customer's time, and so forth. And…
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On April 25, 2011
A Simple Plan to Turn Meeting Blah-Blah into Effective Action
A good meeting shouldn't be wasted by lousy follow through. Here are four things you can do to create action.
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On April 25, 2011
What is a Chart of Accounts?
As small businesses we each have different needs. The accounting systems we choose may be different, the specific reports we use to make decisions may be different, even how often we do our accounting may be different. But at the…
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