Is Electronic Communication Sapping Our Souls?
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Failure Isn’t Enough
The notion that innovation and failure go hand-in-hand has become popular of late. It begins with the argument that many important innovations involved taking risks with potentially large costs but, most critically, completely unknown upsides. In his soon-to-be…
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Lesson’s from my Daughter’s Laptop
Over Christmas, my wife and I were shopping for a present for our three-year-old daughter, Holly.
"She seems to really like working with you on your laptop," my wife said (clients who notice strange typos in emails . . .…
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The #1 Killer of Meetings (And What You Can Do About It)
"That was dreadful. Not only was I bored, everyone else was bored too. Disengaged. I'm terrible at facilitating these kinds of meetings. But they're so important. I've got to get better at it. I need to find a better way."…
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How T-Shirts Can Be Walmart’s Ticket to Profits
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Zipcar Fires Up Its IPO

Zipcar Inc., the short-term car-rental service based in Cambridge, Massachusetts, launched its IPO this…
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7 Outdated SEO Tactics and What You Should Do Instead
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Here’s How Brevity Can Crush Your Copy

We tell you the importance of tight editing all the time.
We tell you lean writing is powerful and effective.
We tell you it just plain works better.
Except when it doesn’t.
Consider these common terms:
- An “ATM
…
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Five Ways to Keep Cash Flow Pumping
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