On March 21, 2011
How a Single Bullet Can Get a Customer to Buy

I remember going to a workshop in 2003.
The price of the workshop was $8000. Plus there was overseas travel involved. And yes, the usual accommodation and food expenses.
In all it was going to cost me almost…
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On March 21, 2011
Customer Service Nightmares That Should Never Happen
Everybody has nightmare customer service stories and far too many are caused by idiotic management policies and systems that are there for all the wrong reasons.
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On March 21, 2011
Are You Encouraging Selfish or Selfless Employees?
What can you do as a business owner to motivate your people to work as a team, instead of fending for themselves?
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On March 21, 2011
Web Video: A Low-Cost Marketing–Not Advertising–Tool
What the latest YouTube videos can teach you about how to successfully reach customers online.
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On March 21, 2011
More Men Are Having Plastic Surgery to Save their Jobs
Are men tightening their faces, due to the tighter job market? That's what new statistics from the American Society of Plastic Surgeons finds.
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On March 21, 2011
Best Companies for Ambitious Women
Forget those feel-good "Best Place to Work" lists. Want to know where women are getting promotions and getting big bucks? Here's the latest.
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On March 21, 2011
Could You Survive Without Mobile Apps?
What if there wasn't a [mobile] app for that?
More than a third of small businesses say they couldn't survive, or that it would be a challenge to survive, without mobile apps, says a new survey.
OK, so it was AT&T that…
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On March 21, 2011
Juggling a Slippery Slew of SLAs
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On March 21, 2011
Old-School Retargeting Just Doesn’t Cut It
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On March 21, 2011
Fashion Hell: Elie Tahari’s $2M “Exile in New Jersey” Headache
A store manager for Elie Tahari is suing the company for $2 million because he was transferred to New Jersey. Here's why the designer needs to settle up and take control of HR.
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