On September 13, 2011
She’s Baaaack: Elizabeth Warren Returns for a Crack at the U.S. Senate
Republican lawmakers blocked the Harvard professor from leading the Consumer Financial Protection Bureau, an agency she helped create. Turns out they may have been doing her a favor.
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On September 13, 2011
The Wrong Approach to Public Services | BTalk
Too many public sector departments are governed by command and control thinking, rather than focusing on how we service the customer, looking from the outside-in.
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On September 13, 2011
California Gives Etailers a Year to Push Tax-Collection Bill Through Congress
California lawmakers have reached a compromise with Amazon over state sales tax, ending a back and forth battle that has raged all summer. State lawmakers approved a compromise bill that will give Amazon a one-year break from…
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On September 13, 2011
Rick Perry and Barney Frank Want to Hobble the Fed — and They’re Both Wrong
Frank, Perry and Rep. Michele Bachmann all have one thing in common. No, it's not being mammals. They all have big problems with The Federal Reserve. Bipartisan idiocy!
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On September 13, 2011
New Rule: If the Feds Vouch for a Solar Company, Run the Other Way
It took two administrations to authorize $535 million loan guarantee for solar power company Solyndra that just filed for bankruptcy.
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On September 13, 2011
How P&G’s Ad Budget Grew to $10B, Accomplishing Less and Less as It Went
In 2009, every dollar P&G spent on advertising delivered, on average, $10.20 in sales. In FY 2011, it delivered only $8.86 in sales -- a 15 percent drop in productivity in three years.
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On September 13, 2011
Does Groupon Negatively Affect How People View Your Small Business?
Daily deals, with Groupon and LivingSocial as the two main players, are a topic of much debate among those associated with the model. Since their popularity exploded over the last year or so, some have questioned whether or not using…
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On September 13, 2011
Does Groupon Negatively Affect How People View Your Small Business?
Daily deals, with Groupon and LivingSocial as the two main players, are a topic of much debate among those associated with the model. Since their popularity exploded over the last year or so, some have questioned whether or not using…
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On September 13, 2011
8 Things You Should Never Say to Customers
Great customer relationships: Hard to establish, easy to ruin -- especially when you say the wrong things.
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