Is Social Media the Death of Middle Management?

On December 27, 2010

Expedia Punishes American Airlines

Meow! The claws are out between American Airlines and Expedia. Not liking what it sees happening to ticketing rival, Orbitz, Expedia has pre-emptively punished American Airlines pushing its listings to dead last in all ticket searches. Even worse perhaps, customers…


On December 27, 2010

Finally, A Majority of Executives Embrace Experimentation

While he was at Amazon from 1997-2002, Greg Linden prototyped a system for making personal recommendations for other products to customers as they checked out.

Problem was, a marketing Senior Vice President thought these would distract customers from completing…


On December 27, 2010

Finally, A Majority of Executives Embrace Experimentation

While he was at Amazon from 1997-2002, Greg Linden prototyped a system for making personal recommendations for other products to customers as they checked out.

Problem was, a marketing Senior Vice President thought these would distract customers from completing…