2011: The Year Social CRM Goes Mainstream

On December 27, 2010

2011: The Year Social CRM Goes Mainstream

The University of Toronto's Rotman School of Management recently held a three-day course called "Managing Customer Engagement Using Social Media and CRM." It was the first class under the school's recently created Centre for


On December 27, 2010

Review, Revamp, Rejoice!

‘Tis the season for rejoicing, but when you look back at 2010 does the mood fit? I hope so! Whether you are rejoicing or regretting, a review of the year past and some careful planning for the year ahead will…


On December 27, 2010

How to Hire an Accountant

Follow these steps to find a professional to help navigate the maze of tax issues facing your startup.No tags for this post.


On December 26, 2010

Richard Branson on Taking Chances

The celebrated entrepreneur shares his advice on following your dreams and why he always challenges conventional wisdom.No tags for this post.