On August 22, 2011

The Rush for Libyan Oil Is On, and the Battle in Tripoli Isn’t Even Over

Less than 24 hours after rebels swept into Libya's capital Tripoli, foreign oil companies including BP are already plotting their homecoming.

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On August 22, 2011

How to Send Faxes From Google Docs

With just two clicks, you can send any Google Docs document to any fax machine. The InterFax service makes it possible, and at very reasonable rates.

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On August 22, 2011

Why HP’s Departure from the PC Business Was Inevitable

HP's announcement that it is considering spinning off its PC business surprised a lot of people given that it's the largest seller in the industry. But it was an inevitable consequence of the value chain strategy that the company pursued…

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On August 22, 2011

New Books from the Press – End of Summer

As the beach-read season comes to a close, check out these new and forthcoming books from HBR Press:

How to Be Good at Performance Appraisals: Simple, Effective, Done Right
By Dick Grote

Learn…

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On August 22, 2011

Managing the Highs and Lows of Life on the PGA Tour

Coping with the emotional highs and lows, I am learning, is one of the most difficult things to master when you play on the PGA Tour every week.

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On August 22, 2011

Secret Fed Loans Gave Banks the $1.2T Kid-Glove Treatment

A report shows that not only did the U.S. run the TARP program for banks, but the Federal Reserve secretly loaned them $1.2 trillion. Can anyone say, "moral hazard"?

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On August 22, 2011

5 Ways to Grow Your Business

Here are a few strategies to jump-start your company's growth, increase revenues, and find new customers.

Customer referrals can be an effective way to tap into your current customer base and explore new revenue streams. Roku,…

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On August 22, 2011

Five Things They Don’t Tell You About Working in China

Setting up shop in a new country always comes with surprises. Things are never quite the way the due diligence report claimed. So, success doesn't always come to the brands with the best plans, but to the ones able to…

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On August 22, 2011

Only You Can Prevent Cringe-Worthy Customer Service

Two-thirds of American consumers have walked out of a store due to bad customer service. Here's how you can prevent pushing customers away.No tags for this post.