The Myth of Work-Life Balance

On August 22, 2011

The Myth of Work-Life Balance


When was the first time you heard that phrase: work-life balance? Initially, I remember it coming up primarily in discussions about women and the tough choices they make to balance their responsibilities and…


On August 22, 2011

Top 10 Reactions to HP’s Crazy Restructuring

It's official: HP screwed up big-time announcing it would dump its PC, tablet, and smartphone businesses. Here's a roundup of what analysts, commentators, and executives had to say.
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On August 22, 2011

B2B Social Media Beats B2C: Let Us Count the Ways

Twitter bird chirping

I’ve written about the differences between B2B and B2C companies before, so I decided to do a little more research into how they’re different when it comes to social media marketing. From what I can tell, B2B companies…


On August 22, 2011

Lame Customer Service Excuses and Hidden Masterminds

The next time a customer service rep says, "The computer won't let me do that" or "The system tells me what to do," remember this: Behind every such phrase is a set of processes designed, or at least endorsed, not…


On August 22, 2011

Should You Launch in Emerging Markets First?

Note: This blog post was co-authored with Justin Chakma, an undergraduate student at the University of Toronto.

Startups usually launch their products first in wealthy countries. Launching first in an emerging market is seen as a nonstarter because of commercial,…