Heinz Still “America’s Favorite Ketchup”

On October 1, 2009

Heinz Still “America’s Favorite Ketchup”

Not withstanding the global economic slowdown, H.J. Heinz got its fiscal 2010 new year off to a good start, reporting sales gains of 4.5 percent (adjusted for foreign currency changes), according to its quarterly filing. Net pricing increases of six percent, however, offset volume declines of 4.3 percent. Can the food company, known for Heinz ketchup, Ore-Ida frozen potato label, and other name brands, continue to pass along its commodity costs without driving financially pressed consumers away to cheaper store brands? From the company's factory kitchens to the grocery store, the company uses a variety of raw foods (such as tomatoes and potatoes), sweeteners (including cane sugar and high fructose corn syrup), and containers (made of glass, metal, plastic, paper,...
On October 1, 2009

Per Diem for the Self Employed

If you ever worked in a job where you traveled for business, you may be aware of the concept of per diems. Many companies will cover their employees travel expense by paying a fixed amount per day to reimburse the employee for meals and incidental expense while traveling for work. When a company [...]
On October 1, 2009

The Weirdest Ad Stories of the Month

Mad Men inspires office alcoholism! Steve Jobs compared to skeleton! Larry Ellison tells lies! Carrots kill themselves! It all happened in September 2009.
On October 1, 2009

Spudding Restart in Pennsylvania Key to Cabot Oil & Gas Success

Cabot Oil & Gas reported in a press release it is temporarily halting hydraulic "fracking" operations at eight drilling sites located in a section of its Marcellus shale leaseholds in Susquehanna County, Pennsylvania on the orders of the state Department of Environmental Protection: three spills of a liquid-gel lubricant within seven days. This accident is but the latest in a string of environmental incidents connected to the natural gas producer's drilling in the area. Do resultant delays in drilling raise the risk that depletion rates will exceed proven reserve additions this year? Hydraulic fracturing is a process where fluids and other components are injected into a steel boring under high pressure to force the release of oil or gas...
On October 1, 2009

Cold Water Dampens Raser Technologies Future

Heat Transfer Technology Geothermal energy developer Raser Technologies said in a company release that it anticipated being able to deliver 130 megawatts (MW) of electricity for sale by the end of 2012. As the company's first geothermal power plant in Utah is having trouble operating at full capacity, might this be too ambitious a goal? Based on the evaluation of its existing construction, and advances in technology, Raser plans to add 40 MW of electricity available for sale in each of 2010, 2011 and 2012, bringing the total megawatts available for sale by the end of 2012 to 130 MW. Back in June, the company had said it would have 377 MW of power available for sale to utilities. Power...
On October 1, 2009

Video: The Enlightened Stupid Marketer

This brilliant bit of satire from comedian Kevin Nalts tells you everything you need to know about "strategic marketing" and "brand marketing." For my take on these issues, see: Top 10 Reasons Sales Hates Marketing Why Pay for Lousy Marketing? Next week, I'm going to tell you about a marketing group that's worth its weight in gold.  Needless to say, they're the EXACT OPPOSITE of the kind of marketer parodied in the video.  Stay tuned.
On October 1, 2009

10 Ideas for Small Business Blog Posts

Here on the Outright blog we recently blogged about the importance of starting a blog for your small business. If you took our advice, we hope it’s working out for you. And whether you are just getting started or have been blogging for awhile and have simply blogged yourself out, chances are your well of [...]
On October 1, 2009

Get Free OCR from Google Docs

Forget spending big bucks on OCR software. Now Google Docs can do OCR, turning nearly any digital image into editable text. Actually, this feature is in the testing stage at the moment, but you can try it out for yourself. Just upload any JPEG, GIF, or PNG image that's 10MB or less. The smaller the file, the faster Google will convert it to text and turn it into a new Docs document. (A 2MB file will take about 40 seconds, for example.) The folks at Digital Inspiration did some testing of Google Docs OCR; here's an example of the results: The verdict thus far is that the OCR works well if you're starting with a clear, high-resolution image, but it's...
On October 1, 2009

Why Saturn Was Destined to Fail

It's doubly depressing to see Saturn make its final bow. Depressing, because it's always hard to watch loyal employees lose their jobs. Depressing, too, because many of the brand's newly written obituaries completely miss the real reasons behind Saturn's demise, and the real damage the brand did to GM.

To understand why Saturn was destined to fail you must travel back to a freezing cold January day in 1985 in Warren, Michigan. It was there that GM Chairman Roger B. Smith proudly announced its first new nameplate in more than half a century. Saturn was conceived as a specific response to the growing threat from the fuel-efficient and affordable cars being launched into America from Japan. In other words, Saturn is a classic example of a fighter brand — a brand created to take on low-priced competitors. Smith admitted as much at the launch event, telling journalists: "In Saturn we have GM's answer — the American answer — to the Japanese challenge."

The first Saturns hit the market in 1990 and quickly achieved some of the highest repurchase rates and customer satisfaction scores in the industry. By 1996, orders actually exceeded Saturn's production capacity, and the brand's fighting prowess was further confirmed when dealer research revealed that 50% of these orders were from individuals who would otherwise have bought a Japanese import. Many commentators look back on this period of Saturn's operations and wistfully recount it as evidence of the brand's once great success.

Only one snag: like many fighter brands designed to take on low-priced competitors, Saturn was wildly unprofitable from the outset and totally unsustainable as a result. Its initial setup costs of $5 billion were soon extended as Saturn's sub-compact prices failed to cover the huge costs of a dedicated plant with massive operating costs that produced cars that shared very few parts with other GM brands. By 2000, Saturn was losing $3,000 on every car it sold.

But an even bigger cost for GM was the time it lost building a brand it believed could fight off its Japanese rivals. The enormous strategic shifts that GM has been forced to make over the past year should really have been made back in the 1990s. If only Roger Smith had not believed that Saturn was the "key to GM's long-term competitiveness, survival, and success as a domestic producer," the company would have moved faster and earlier to fix its core business. The notion that another brand, rather than fewer brands, was the way forward turned out to be a colossal distraction.

Weep not for the loss of Saturn. The brand should be remembered as a failure from the start for three reasons. First, it failed to deliver on its mission to fend off the Japanese imports that now dominate the US market. Second, it managed to lose billions of dollars at a time when GM needed every penny it could muster. Third, Saturn represents perhaps the single biggest explanation for GM's current precarious situation. Saturn's demise did not take place on Wednesday of this week. It started on a cold morning in Michigan a quarter century ago with the launch of a business model fatally flawed.