Ratings for “The Jay Leno Show” Fall to Earth, But That’s OK

On September 24, 2009

Philly Wants Retailers to ‘Be In On It’

A group of civic organizations in the City of Brotherly Love recently launched an ambitious Web site that they hope will attract more retailers to Philadelphia. Called Be In On it, the site is operated by the Philadelphia Retail Marketing Alliance, an entity with representatives from the city government, chamber of commerce, the convention and visitor's bureau and other groups. Especially interesting (and entertaining) are some strong testimonial videos by representatives from major chains touting the city. Simon Doonan, Barneys New York's creative director, says when his chain opened up a Co-op store Center City in April it was "long overdue." "If you're not going to Philly regularly, then you're not groovy," he said. Ed Goldberg, a Macy's senior vice...


On September 24, 2009

Free Hank! Former AIG Boss Greenberg Wants Spitzer’s Charges Dropped

Let's set the record straight. Former American International Group CEO Hank Greenberg isn't languishing behind bars, living on bread and water and rooming with Bernie Madoff. Rather, he's surrounded by expensive Chinese art work in his plush New York City office at Starr International, a company he controls. Nevertheless, our sympathies go out to him in his time of need. Greenberg still faces charges, lodged against him by former New York Attorney General Eliot Spitzer, that he "cooked the books" at AIG to make earnings look better than they really were. The complicated deal involved a reinsurance pact with a unit of Berkshire Hathaway, and will now send five people, including a former AIG top executive, to jail. But not...


On September 24, 2009

HBR: Order Your Employees to Take Time Off

Working 24/7 is not the way to get ahead. Quite the opposite, argues an article in the latest issue of Harvard Business Review. Here is why managers have an obligation to make their people take predictable time off.


On September 24, 2009

The Real Cost of Freemium

Chris Anderson's book Freemium has caught a lot of attention in the high tech and media industries. When your marginal cost of goods or services is virtually zip, the idea that you could have all the customers you want by giving away product or services to a large group and converting a small portion to paid premium offerings sounds like the marketing silver bullet. Only, as I've been hearing from a number of companies in this arena, it isn't. Not that they'd say following the business model has been a mistake. But the mathematics of converting enough customers from free to fee is far from certain and a mistake can be precarious.


On September 24, 2009

United Goes Back Into Mini-Expansion Mode Domestically

For years, United has been all about cutting service domestically. In fact, it's probably been almost 10 years now of continuous cutting. But lately, the airline has started opening (or re-opening) some new cities and started a mini-expansion mode.


On September 24, 2009

EADS Gains By Losing KC-X Contract

As part of the cancellation of the KC-X contract originally awarded to Northrop Grumman and EADS last years EADS received a payment for the first aircraft they started to modify. Final termination costs have yet to be identified.


On September 24, 2009

Supercharge Your E-mail Management with Gist

There's a tremendous amount of information locked in your e-mail waiting to be unleashed. We've already told you about some solutions, like Xobni, which extract details like contact information and social network details from each contact who corresponds with you, and now there's a pretty compelling new option that aggregates not just your Outlook contacts, but also Gmail, LinkedIn, Salesforce, and other locations. Gist analyzes your e-mail to help you both prioritize your e-mail activities and put rich details about your contacts at your fingertips. The service's Web interface lets you drill into people and companies you communicate with. Find out statistics about your communication, see recent e-mails and file attachments, and even get a roll-up of their presence...


On September 24, 2009

What Your Suit Says About You

There is no surer sign that I've crossed the invisible line into curmudgeon than this: I wear a suit to work every day and want everyone else to also. It's the second half of that statement that's clearly crotchety, but I ask you to hear me out.

Twenty years ago I started my first job at IBM. I wore grey slacks with plenty of pleats (it was the late 80s), a button down shirt, and a tie — my favorite was a red woven "sock" tie, may it rest in peace. On occasion, I would add to the mix either my father's 1940s three-piece grey suit or paisley suspenders causing me to appear to be a very young old man. (I have photos of this, but they are too terrifying to share.)

Later, I moved to New York City and got a job as a salesman. Sartorially, I visited a now-defunct temple of woolens called Moe Ginsburg's. An entire floor was devoted to American-style suits. Another to British. A third to the rakishly curved and vented Italian style. Bald men with tape measures who smelled of excelsior, cotton fluff and gin directed me to the wall of suits in my size.

I left that job for a position in England where I was going to be a techie. I therefore traveled to the Gap and, with the help of some remonstrative friends, selected khakis, blue linen shirts, and a blue blazer with gold-like buttons. My mother almost fainted. I appeared, she said, "awfully American."

When I arrived in London my boss' first remark was, "While you're waiting for your real clothes, go buy some suits." And so, off to Oxford Street, more old men, a copious amount of ale, and I was in 4-button black and grey suits and, once again, a vest.

When I returned to America, the suits came off. Freedom! I thought as I went into business for myself. Black T-shirts. Ripped jeans. The suits were stuffed far back in the closet, and I recreated myself as Steve Jobs-meets-Johnny Cash.

But what that freedom really meant was: I had no idea what to wear. My man-in-black ensemble ruined an account at McGraw Hill — the customer was appalled that I had worn a sweater. So I rode the aesthetic pendulum back the other way — to the point of giving a presentation in Armani to an audience of 300 California buyers in Polo shirts (and a few sweaters).

Without the guiding principle of a "uniform" I was spending more and more time worrying if I was wearing the right clothes for the people I was meeting. This led to keeping a suit and tie on the back of the door, many hours (and dollars) spent shopping, and time every morning puzzling over what goes with what.

So I've returned to the fold. The old men and their yellow tape measures have forever vanished, so I am left on my own as I browse the five styles of suit at Charles Tyrwhitt--three British, two Italian, no American. I buy them. I wear them. And I question myself no longer.

When I teach my class of college students, themselves arrayed in garb ranging from gaudy to grunge to garbage I say, "Why do I wear a suit? Because it's easy, yes. Because it makes me feel professional, yes. But also because it shows respect. Putting on a suit tells the person I meet with that I value them enough to dress up for them."

I ask the students to keep that in mind they're looking for work and even when they come to class — and maybe, if nothing else, to at least stop showing up in pajamas.

What do you think? Is the suit a sign of freedom or oppression? Is it a complete anachronism of Mad Men machismo and discrimination? Or is a suit a uniform men and women should both wear?