The Web as Random Acts of Kindness

On September 24, 2009

The Web as Random Acts of Kindness

Researchers put a cute-looking cardboard robot on the streets of New York. It could only go forward but it had a note asking people to help it to its destination. It got there quickly with the help of 43 people. They asked for nothing in return. A teenager got caught on YouTube with a humiliating [...]
On September 24, 2009

You’ve Quit Your Job. Now What?

Deciding to leave your job without a new one in hand lands you in a very unreliable place, even if you know you've made the right choice. "Lands" might indeed be the wrong word, as the ground beneath you feels uncertain, perhaps absent altogether. The situation, at once exhilarating and frightening, can thrust your perceptions toward extremes, either positive or negative. To some degree, that's unavoidable; you're not a robot after all. But in the wake of my own decision to quit late last year, I've arrived at a few insights that might help to keep things in perspective -- to "ground" you, as it were.

1. Give yourself space, not a gaping void. A life-changing decision demands room for clearing your head, contemplating possibilities, taking stock of what really matters to you. It can be tempting to grab the first fresh, long-term opportunity that comes along -- either out of desperation for security or because new pastures seem deeply (and deceptively) green. But if you latch onto something too quickly, the quitting itch will return, as you'll barely have scratched it. On the other hand, lingering too long in the void because nothing seems perfect has its own deceptive charm. Don't allow the pleasure of saying no make it impossible for you to say yes. Continuously scratched itches eventually start to bleed.

2. Try lots of new things. After you've quit, allow yourself the luxury of professional and personal experimentation. Financial constraints must be respected, of course, but some of your experiments can take the form of paid part-time or short-term work in domains that you've never explored. Be bold in saying yes when it comes to things with a limited commitment. Indeed, it's healthy to establish a new routine shortly after you quit, one that consists of new activities that hold promise but don't lock you down.

3. Don't glorify the decision. Hyperbole about your new-found freedom, whether expressed to the world or just in your own head, gets old fast. Americans, in particular, have a penchant for mythologizing self-renewal and heaving the past on the trash heap as they till the virgin soil of the future. That kind of "manifest destiny" approach is not just delusional -- it's potentially reckless in the long term. Your new possibilities are many, but they are not limitless. Talking and thinking in ways that don't reflect that reality sets you up for an eventual letdown, or even a crash and burn.

4. Retain old ties. A very concrete way to keep your decision in perspective is to stay in contact with the place you've left. That can take a variety of forms, including social connections with former coworkers or freelance work for your former employer. Sure, you need distance, especially at first, but it's important to respect your old job as part of your past. Drawing from who you were helps you shape who you'll become, and it allows the new people you meet to appreciate all you have to offer. This seems like common sense, but folks who quit are often ruled by their initial instinct to sever ties and take too long to see the value of continuity. That oversight ultimately creates more limits than opportunities.

How have you managed to reach for the sky yet stay firmly grounded after a life-changing decision, whether it's quitting your job or something else?

On September 24, 2009

Bizmore Brings the Experts to the (Virtual) Office

It's often noted that small and medium-sized businesses (SMBs) are where most of the jobs are in the U.S. economy, and are the source of virtually all innovation -- with one large firm, Google, being the prime exception, of course. But ask anyone trying to run these smaller enterprises, including throughout the media startup world, and they'll tell you that good advice can be hard to find. Bizmore, a new online community for business execs to share insights with peers and get advice from experts, is launching today, in beta, with the expressed goal of filling this gap. The company is a wholly-owned subsidiary of Vistage International, the big executive membership organization owned by Larry Ellison, Michael Milken, and Thomson...
On September 24, 2009

Commissions: Good or Bad for Buyers?

I just saw a TV ad for a local kitchen remodeling firm which touted -- as a primary reason to shop there -- that the sales staff wasn't on commission. The ad reminded me that most buyers look upon commissions with suspicion and distaste. Many buyers (especially consumers but even some business buyers) believe that commissions create a conflict of interest.  Rather than being committed to helping the customer, the commissioned sales rep is thought to be committed to making the commission -- regardless of whether the customer wants. I suspect that this attitude is related to a dislike, among ALL buyers, for high pressure sales tactics. People don't like being manipulated and they don't like being forced to be...


On September 24, 2009

Bartz Buying the Wrong Kool-Ade

So Yahoo is bringing a $100 million advertising campaign to Y!ou. But the attempt at rebranding recreates a classic strategic mistake and has the company buying into its sometimes questionable negative reputation.


On September 24, 2009

How to Get Windows 7 Cheap or Free

Windows 7 is right around the corner -- it is officially available on October 22. In anticipation of that, we've rouhnded up a clown's bounty of ways for you to get your own copy of Windows 7 at far less than the retail price. Surely you qualify for one of these methods: Windows 7 Family Pack. We told you last week about how you can get 3 Home Premium Upgrade Licenses for $149, which can save you about $200. 90 Day Trial of Windows 7 Enterprise. If you read Business Hacks daily, you already know about this one too -- we told you that Microsoft has made a free trial of the Windows 7 Enterprise edition available to companies that...


On September 24, 2009

What are America’s Stupidest Management Practices?

Management guru Bob Sutton is off to conference in Singapore this week and on his consistently thought-provoking blog Work Matters he's preparing for the event with a little thought experiment. Namely, he's attempting to brainstorm the stupidest management practices of U.S. companies that remain inexplicably popular despite plenty of evidence against them. As fresh eyes on corporate America, newcomers to the world of work sometimes have the clearest view of what's seriously silly about how a company does business -- employees who have been with an organization for awhile accept things as standard that, to the uninitiated, simply seem stupid. So can we help Sutton out? Most of his examples below are drawn from higher up the company ranks (at...


On September 24, 2009

How to Build a Web Site Without Borders

The world is yours, or at least that's the promise e-commerce offers. Get your products, services or information online, and you can gain customers anywhere. It can be challenging, though, to build an active worldwide customer base that buys and comes back for more.


On September 24, 2009

Dialing Into Mobile Marketing

Mobile marketing has at last emerged as an important part of the marketing mix. Through a confluence of technologies and standards related to mobile devices, including 3G networks and data packages, the mobile channel can now enable large-scale marketing activities capable of engaging consumers in unprecedented ways.


On September 24, 2009

NRG Energy Teams With First Solar For Houston Project

First Solar has snagged its latest utility-scale solar deal, alongside NRG Energy. The two will build a 10 megawatt plant that will supply the city government of Houston, Texas with 1.5 percent of its energy needs, according to the Houston Chronicle. The plant itself will come in at about $40 million, with NRG doing the financing. What's a little more interesting, though, is the model they're working under, which will combine gas and solar generation. Houston will be paying NRG only 8.2 cents per kilowatt-hour, says the Chron. But NRG is primarily a coal-firing utility, with some natural gas plants. So the 8.2 cent figure appears to be an average for all the power that NRG is supplying under the...