Marriott Ousts Tennis Phenom Oudin in Bad PR Move

On September 9, 2009

Marriott Ousts Tennis Phenom Oudin in Bad PR Move

Melanie Oudin, 17, has defied the odds and made it to the U.S. Open's Women's Quarterfinals. She was ranked 70th in the nation, and apparently hadn't reserved her room at the New York Marriott Marquis in Times Square through the second week of the tournament. When her reservation was up, the hotel told her to leave. Apparently they hadn't been reading the sports section or watching any major network to know that the 17-year-old phenom created one of the major upsets of the tournament by defeating No. 29 seed Maria Sharapova and No. 13 Nadia Petrova. Bad luck there, Marriott. Instead the Oudin clan headed to a nearby hotel found by her agent, John Tobias. He reportedly told reporters, "Obviously, we will not be sending...


On September 9, 2009

Are Reinsurers Really in Trouble?

Reinsurance companies, the deep pockets into which regular insurers dig when they get into trouble, were in Monte Carlo this week, and, in between speeches, were living it up in one of the world's richest playgrounds. Of course there were a few pessimists. Fitch Ratings, whose 2009-2010 Global Reinsurance Review and Outlook says that "reinsurers may struggle to replenish capital if they suffer large catastrophe losses in the current financial market," maintains its negative rating outlook on the whole sector. And Moody's Investor Service, which echoes the Fitch report, says global reinsurers with weak balance sheets will have a difficult time attracting capital in the event of a big catastrophe. But A.M. Best & Co., which focuses exclusively on insurance...
On September 9, 2009

Interpublic’s PowerPoint From Hell: 3,000 Layoffs May Not Be Enough

Interpublic presented to investors an exaggerated slide showing its organic revenues falling off a cliff. The slide is presented in percentage changes, not actual revenues, so the trend is comically exaggerated. Why would CFO Frank Merganthaler do this? He wants investors to price in all the bad news as soon as possible.
On September 9, 2009

GE, NBC, and Obama: Conflicts of Interest?

It's no secret that GE's CEO is on President Obama's economic advisory board. And that GE is the parent company of NBC. And that NBC News is in bed with Barack Obama, who even joked about it at a recent event. But what if those interrelationships are worth billions to GE? Not so funny, huh?


On September 9, 2009

To Sell or Not To Sell

After the decision to start a business of your own, perhaps the most challenging decision you can make is whether to sell that business. You conceived it, built it, poured your lifeblood into it, and now find yourself with a viable, profitable enterprise you can call your own. You have built an asset! Now… what to do with it?

For many business owners, the prospect of selling their business is both daunting and alluring. For others, it is something of a dilemma – how do you decide whether selling is the best strategy?

If It’s Such a Good Thing, Why Shouldn’t I Keep It?

Taking a strategic approach to the prospect of selling your business is essential. The decision to give up ownership of your business and all that went into building it is no less significant and life changing than the decision to start a business in the first place. A number of key questions need to be addressed before you even put your business on the market.

  1. What is your primary reason or objective for selling your business? The motivations to sell are almost always personal and never purely financial. Being clear as to why you want to sell is crucial for making the final decision.
  2. If you have decided to sell, is the timing right? Some will argue that economic downturns are not the best time to sell a business. And other timing issues may involve personal concerns, the financial health of your business and even how well developed your systems and processes are.
  3. What selling price do you realistically hope to get for your business? What you would like to get and what the market will offer may differ significantly. If you find that your selling price is not being met, how will this impact your resolve to sell your business?
  4. Is your business “ready” to be sold? An informal poll of business brokers revealed three major reasons why a business either cannot sell, or cannot demand a selling price that represents an acceptable ROI for the owner:
    • The business cannot operate without the business owner. For example, key relationships, sales, and deliverables are largely dependent on the owner as an individual contributor.
    • The business has no management systems to support a seamless transfer of ownership. Without a smooth transfer the amount of cash needed by the new owner to support overhead and operations goes up because of downtime and loss of productivity, as do the risks of failure and the loss of key employees.
    • The business has no strategic valuation. To maximize the value of a company the purchaser needs to see more than the EBITDA (Earnings before Interest, Taxes, Depreciation, and Amortization) - the business must also have a strategic vision of how the business will provide the new owner with growth and profit that increases the value beyond current financials. 

In addition to the questions above, a prospective seller should also answer this last question: What are the alternatives to actually selling my business and should I consider them first?

Prepare for a Winning Transaction

Your potential buyer may be assuming the greater risk in buying your business, but it is up to you to maximize your return while insuring a truly successful transfer of ownership. Here are some essential considerations you will need to address:

  • Is the business fully developed so that a new owner can step in and run it just as you do?
  • Have you identified the “ideal” buyer and the optimum price for your business?
  • Are there potential buyers in the market who can afford your price?
  • Will you have to finance part of the sale and, if so, how much?
  • What will the expenses be in selling your business?
  • What kind of due diligence, or investigation, will a buyer want to do?
  • Will you have to stay on after the purchase and will the buyer keep your current employees?

These questions are not exhaustive, and you should prepare as completely as if you were looking to buy a business – taking into consideration all the relevant factors, and seeking professional advice to help you in areas you are not experienced in.

Once You Decide, It’s Time to Act

A Gallup poll conducted among owners of private companies with an average of 50 employees revealed that 65% planned to pass the business on to family members while only 7% planned to sell or liquidate their business. Yet, incredibly, 75% of the respondents did not have written succession plans! 

According to some experts the single largest reason most businesses are not sold is that the owners never acted on the decision to sell. As a result, the succession or transfer of many businesses is determined by outside forces. Hesitation, indecision, or simple procrastination has derailed the successful sale of more businesses than price issues, timing, or the state of the economy.

Alternately, you do want to act on impulse – like receiving an unexpected cash offer for your business – when selling is not currently in your strategic plan and goals. Ultimately, however, the realities of life demand that you have a strategic exit plan in place.


On September 9, 2009

How to Make Knowledge Work Fun

Let's say you're out of work, or you're thinking about shifting gears. I tell my clients it's a waste of time wondering whether they should consider becoming a consultant, project leader, interim executive, or something else like one of these. In a knowledge-based economy, it's a given that, sooner or later and like it or not, most of us will carry around self-made business cards. So I tell people not to worry about whether to become an independent service professional, but instead to focus their energies on figuring out how to make money once they are one.

The professional life of the independent knowledge worker occurs in four different modes: insanity, give-back, work, and fun.

  • If you are serving people you don't like to be with and are not getting paid, that is insanity.
  • If you are serving people you enjoy being with but are not getting paid, that is give-back.
  • If you are serving people you don't like to be with but are getting paid, that is work.
  • If you are serving people you enjoy being with and are getting paid, that is fun.

When clients and prospective clients are with you, they know when you are having fun and when you are working. The key to happy clients, and a happy you, is to stop working. (No, I'm not talking about retirement.)

So how do you stop working and start having fun?

First, find people you enjoy serving. A good place to start is a career self-assessment test like the Strong Interest Inventory or the Campbell Interest and Skill Survey. Any alumni career center, licensed psychologist, or outplacement firm can administer one or both. These instruments provide a statistical comparison between your values and the values of those with whom you'll be spending time, in a variety of work settings. Think of these tests as identifiers of "simpatico" settings and people.

Next, find problems you enjoy solving. Once you have identified the types of people you'd love to serve, talk to some of them and find out what they need. What are they willing to pay to fill those needs?

Third, position yourself. How does your experience tally with your future clients' needs? What kind of additional or experience do you need to acquire in order to position yourself?

Once you've figured out who you will serve, what problems you will solve, and how you fit, the answers start to flow — including what you will do and how much you will charge.

Oh, and a note to Boomers: once you stop working and start having fun, it's amazing how irrelevant the question "how long until I retire?" becomes.

Larry Stybel is co-founder of the global career management firm Stybel Peabody Lincolnshire and Executive in Residence at the Sawyer School of Business at Suffolk University in Boston.


On September 9, 2009

Outright’s “Tax Day Preparation Checklist”

Quarter 3 of the tax year ended last Monday, August 31st, so for the next couple of weeks small business owners will be clamoring to get their tax records in order. Whether you use the services of an accountant, or like a true bootstrap entrepreneur, do your own quarterly taxes, tax time can equal stressful [...]


On September 9, 2009

Next Chapter in Google Books Deal Could Be a Long One

September is shaping up to be a crucial time for the future of Google's much-vaunted digital library. The month has already seen a flood of briefs on a proposed settlement in the lawsuit filed by authors and publishers over Google's effort to digitize the world's books. Next week, the U.S. Justice Department is expected to weigh in on whether it thinks Google's efforts are anticompetitive.