More Reasons to Consider Online Video Strategies

On August 31, 2009

More Reasons to Consider Online Video Strategies

Over the past year or two, online video has become a much more widely discussed topic for businesses and marketers, not to mention entertainment. There have been many strides made on a variety of different levels (many of them discussed here).

Here are some stats to chew on from a comScore report for July:

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On August 31, 2009

Small Businesses To Star In Documentary

There have been documentaries on all sorts of subjects, from people who dress as comic book characters ("Confessions of a Superhero") to the odd guy who tried to live with bears ("Grizzly Man").  It seems only fair, then, that small businesses are about to get some attention and screen time.

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On August 31, 2009

The Price Isn’t Right: AIG Asset Sales Hit Snags

By all accounts, plans to sell the assets of crippled insurance giant American International Group aren't going well. Recent events indicate buyers are still offering less than AIG thinks its pieces are worth. AIG's Taiwan-based Nan Shan Life unit got four bids, all of which were less than the $2 billion the insurer wanted, reports The Wall Street Journal. Each bid was less than $1.5 billion, "throwing the sale into doubt," said one news service. AIG's entire Asian life insurance unit is also up for sale. Analysts hoped for good things since the Asian market hasn't been tainted by the Congressional hearings and free-flowing outrage that has damaged AIG's reputation and client base in this country. When former MetLife CEO Robert...
On August 31, 2009

Why Do We Ignore “Best Practices”?

Why does management behavior often diverge from "broadly accepted" theory or best practice?

This question hit me over the head (once again) during a conversation with a talented, young CIO about a big project that was significantly late and over budget. Ask anyone experienced in the world of IT or change management, and they will tell you that the best way to pull off a big project is to break it up in to a series of small ones. Yet, this CIO decided to push forward with an approach that he knew was risky and likely to stumble and possibly fail. When I asked him why he pursued this course, he answered, "The other approach would have taken too much time." Of course, the perception of "too much time" is relative and based upon others' expectations. Right now, this CIO is taking "too much time" explaining to his board why he and his team are failing to deliver a better result.

Time and time again, I see leaders doing what they know they shouldn't. Are we failing management theory and best practices or are they failing us?

Stephan Covey, author of the management classic, Seven Habits of Highly Successful People, believes that "To know and not to do is not to know." It sounds right — but it must be wrong. You know what to do. Develop your people (but when's the last time someone developed you?). Influence others by listening and learning their motivators and personalities (but do you know the bonus objectives of the business partner who is driving you crazy?). Develop strategy in a participative fashion (but how many people can recite back the strategy you worked so hard to develop?). Foster momentum for change by impacting business performance (but did you measure the business results of the technology-enabled change you implemented last year?). Reduce risk by breaking big projects up in to a series of small ones. Design and configure technology so that processes and data can be shared across the enterprise (but how did your latest technology implementation help clean up the existing technology architecture?).

Maybe the difference between espoused theories and theories-in-use is driven by "the need to remain in unilateral control and the desire to suppress negative feelings." Wow — talk about half empty. My experience is that people come to work to do the very best job they can. More often than not, I see hard-working professionals compromising even when it hurts, working harder than other team members to get it right, and sharing credit when the glory is rightfully theirs.

Or possibly, the theory is right, but too simplistic to be of use in guiding actions in the complicated world in which we live. Maybe the theory "is at its core a collection of quasi-religious dicta on the virtue of being good at what you do, ensconced in a protective bubble of parables (otherwise known as case studies.)" So simple, it's simply useless (for example, business leaders need to sponsor IT-enabled projects or IT people need to get a seat at the strategy table).

So, you know what to do and, many times, you just don't do it. In reaction, consultants keep consulting. Coaches keep coaching. Writers keep writing. The same old thing — seven times in seven ways.

So, I turn to you — the real leadership experts. With your help, in future blogs, I am going to delve into why, many times, it's hard to do the "right" thing.

So fess up: What are you doing that you know you shouldn't? And, while you're at it, explain why what you are doing is right — even if your MBA professors would cringe in disbelief and deny your very existence.


On August 31, 2009

10 Signs that the Mac is Ready for the Business World

For the last 20 years, the Mac has managed to sit on the sidelines of the business world. But finally Apple appears to have made some strides with Snow Leopard, the latest update to Mac OS X, to support the needs of business users.
On August 31, 2009

How Many Jobs Will Defense Lose?

The defense industry is facing another period of consolidation and restructuring that could lead to thousands of job losses.
On August 31, 2009

The Strategy Behind the Authority Rules Report

At the beginning of the month, I released a free report called Authority Rules: The 10 Rock Solid Elements of Effective Online Marketing. People seemed to really appreciate it, especially since: No email address is required You can read via PDF or the web There are no affiliate links There’s no pitch (other than subscribe to Copyblogger) This led to [...]
On August 31, 2009

Hospital Chain’s Turnaround Raises Health Spending

The Boston-based Caritas Christi hospital chain has become profitable after losing money last year by cutting costs and raising revenues. Its success shows why budgeting is necessary to control overall health spending.