In business research, we often build up theories about what works and what doesn't work based on evidence that's correlated, but not causal. We pick an outcome — successful performance, say — and incorrectly identifying what caused that outcome. This…

Schedulicity

If your business sells a product or service that involves making appointments for your clients, Schedulicity can help alleviate some of the complexities of keeping track of that schedule. Schedulicity’s Web-based online scheduling costs are minimal for your business,…

… doesn’t turn up in research. At least, not any research I’ve ever seen or heard of.  Consider these problems with the research studies:

1. To get valid data, you have to start with a random

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But one expert says small business owners keep working "because they love what they are doing and don't see the point of retiring."

Small business owners’ biggest fear? Not having the money to retire, says a new study.

Nearly two-thirds of small…

Why do multimillion and multibillion dollar companies and organizations maintain counterproductive business practices that are at fundamental odds with their missions? Why do they do things that seem designed to piss off their customers? Are they just so trapped in…

Your employees may never say no to a bonus, but that doesn't mean it's the ideal way to credit their work. Examples from Foursquare and other innovative companies show how to make your rewards as…

As we’ve said around here a few hundred times, smart social media marketing is actually content marketing.

Why?

Because people love to share content on social networks.

If that content is yours, you’re being introduced to new people…

Businessweek.com readers voted a San Francisco print shop that hires recovering addicts and ex-offenders their top choice for America's most promising social enterprise.

The company, Social Imprints, garnered 15.7 percent of the nearly 3,000 votes readers cast since…