On June 30, 2011
The Twice-a-Week Breakthrough
Can't find time to do something daily? Try twice a week and watch the results stack up.
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On June 30, 2011
No, Bieber Won’t Show Up at Your Movie Theater, Despite What His Ad Says
Ads for Justin Bieber's movie Never Say Never misled fans into believing he would potentially show up at "hundreds" of movie theaters, according to an ad watchdog.
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On June 30, 2011
How a Mass Email Confessing an Affair Failed to Elicit Sympathy From HR
Just how badly wrong can a workplace relationship go? The woman's husband beat up her lover, and her manager assigned both cheaters to work in the same sales territory.
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On June 30, 2011
A Swedish Burger Chain Says “Minimize Me”
Last week I wrote about how eating less meat was the best way to reduce your food's carbon footprint. But what do you do if you want to be a responsible corporate citizen and you sell fast food? Well, I…
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On June 30, 2011
Sprint Nextel and Lightsquared: Uh-Oh
I have been impressed with the recovery that Sprint Nextel has shown over the last few years, but now it has struck a deal with LightSquared that puts the cart way ahead of the horse. Is Sprint…
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On June 30, 2011
iPhone Junior? Don’t Hold Your Breath
Apple lovers, it seems to me, are pretty hungry for their favorite company to finally achieve world domination. Diehard Apple fans have been around for a long time, and seeing Apple finally get some serious attention is…
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On June 30, 2011
3 Social CRM Lessons From a Real-World Community
We get so wound up talking about the value of online communities for social CRM purposes -- for instance, in building loyalty, identifying potential leads, and improving the quality of service our businesses deliver -- that sometimes…
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On June 30, 2011
MySpace: Time to Retire “First Mover” Myth?
Many business orthodoxies are wrong. Does MySpace's failure mean the "first mover" advantage is wrong?
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On June 30, 2011
Micro-Luxury: Mercedes Looks to Go Small in China
The German carmaker is betting billions on a brave new trend: that luxury no longer has to be big.
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On June 30, 2011
Does Your Customer Service Stink?
You have great expectations for your business. Your product is super and you’ve sold a few but customers aren’t returning like they should and what’s more, they aren’t giving you feedback. You’ve already checked to see if adjustments need to
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