On June 8, 2011
The Global Innovation Interest Index
How interested are people in innovation — and how does that change cross-culturally? What do users across the world really want, how can we uncover and design for their unmet needs, and what services can we…
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On June 8, 2011
ChangeThis: Issue 83
Why a Corrupted Service Covenant Has Made Customers Wired and Dangerous by Chip R. Bell & John R. Patterson
“Today’s customers are already picky (all about value), fickle (reluctant to show loyalty), vocal (quick to comment…
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On June 8, 2011
NBC Loses Big By Winning Olympic Games
Would you OK a deal where your company spent $4 billion and only expected to get $3 billion back? If your answer was "no" you didn't just win the rights to the Olympics for NBCUniversal.
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On June 8, 2011
Greenpeace Takes on That Icon of Environmental Destruction: Barbie
What do Nestle, McDonald's, Burger King, Disney, Hasbro, and Lego have in common? They rely on the goodwill of easily scared kids and parents -- and have all been targeted by Greenpeace.
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On June 8, 2011
Microsoft and Facebook Stump for AT&T/T-Mobile Merger
Tech giants Microsoft, Facebook, Research In Motion and several venture capitalist firms penned their support for the proposed AT&T/T-Mobile merger in a letter filed to the FCC on Tuesday, stating the increased capacity potential possible through the…
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On June 8, 2011
Groupon Is Ruining Your Neigborhood: It’s the Crack Cocaine of Small Business
Whenever a business offers a Groupon, Groupon takes a portion of the deal for itself. If you agree that the dollar Groupon takes never comes back, then Groupon may damage local businesses.
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On June 8, 2011
Are They Nuts? Ford Throws Down the Gauntlet on Asian Growth
The Blue Oval is nowheresville in China. But flush with goodwill and feeling its corporate oats, it plans to change that and change it fast.
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On June 8, 2011
Why Wall Street Mouthpiece Jamie Dimon Is Hectoring Ben Bernanke
What does the JPMorgan Chase CEO think is slowing the economic recovery? Financial reform, of course. Let a thousand complex asset-backed derivatives bloom!
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On June 8, 2011
Facebook’s 5 Step Plan to Ignore Privacy and Collect More Personal Data
Facebook has implemented its photo facial recognition feature in stealth mode. It's just another example of its strategy to make money and ignore privacy concerns.
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On June 8, 2011
Adjusting Your Attitude Toward Money
As a business owner, you think about money a lot. You talk about it. You worry about it. You plan for what you'll do when you have more of it.
But how often do you actually look at it?
We're…
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